KwizzBit  FAQs

I’m a host

Hosting & Gameplay

What do I need to host?

All you need to host is a smart device with access to the internet. preferably a laptop. However, it’s possible to host using a smartphone or tablet.

Can I connect the game up to screens in my venue?

Yes, the game can be broadcast to the big screen in a number of different ways. In most cases a standard HDMI cable from laptop to projector or screen will allow you to project the game lobby. Alternatively, you can use a casting device, or other 3rd party applications to project KwizzBit onto an external screen.

What happens if I have a slow connection?

The game is designed to work on low bandwidths but you may experience delay with a slow connection. If you have a slow connection please take your time in-between questions and answers to allow the game to catch up.

How many people can take part in a single game?

KwizzBit can hold from 1-10,000 players on a single game, but this depends on the type of account you are subscribed to. View the account types and their maximum connections for more information.

What do I do if a player loses connection?

Don’t panic. The system is designed to reconnect any device that loses connection automatically. If that doesn’t happen, a simple refresh of the page should get them back in the game.

What happens if I go over my player limit?

The system won’t allow any players above the connection limit to join the game. If this happens, we recommend upgrading your account to the next package up.

Can I preview quizzes before I play them?

Unfortunately, no. To ensure that KwizzBit is 100% cheat proof, we don’t allow hosts or players to view the questions beforehand. It’s all part of the fun!

How often is the quiz library updated?

Keeping your trivia appetite satisfied is of the utmost importance to us.

That’s why we release new content every Monday, Wednesday and Friday, as well as the first of every month at a minimum. 

I can’t find a quiz in the system. What should I do?

The easiest way to check for a quiz is to search the tile by pressing ‘ctrl + f’ on Windows or ‘cmd + f’ on a Mac and typing in what you’re looking for. If it’s not in the system, you can create it using the quiz maker in your account dashboard.

How many quizzes are in the system?

We currently have over 5000 quizzes in the library just waiting to be played.

Can I play the same quiz more than once?

Not usually, no. Sometimes we release quizzes with a value of 0, which means they can be played as many times as you want. However, in most cases to prevent cheating, you don’t have the ability to play the same quiz more than once.

Subscriptions

How do I purchase KwizzBit?
You must be signed up and logged in to KwizzBit to be able to purchase one of our subscription packages from the main dashboard.
Is there a minimum contract?
No, there is no minimum contract length. You will be billed every month from the start of your purchase and you can cancel at anytime.
I’m a pub/venue and my company pays centrally. How do I get KwizzBit?
Please contact us on 0113 887 0193 or email info@kwizzbit.com and we’ll get you set up as quickly as possible.
Can I upgrade my account?

Yes, you can upgrade at any time from the Account Details section of the dashboard menu.

Do upgrades take effect immediately?

Yes they do, however, you won’t be charged for upgrading until the beginning of your next billing cycle.

Why is my bill more than last month?

It’s likely you’ve upgraded your subscription during the month. This means you will be charged at your new package’s rate from the date you upgraded and charged on your next billing cycle.

If you’ve made no changes to your account, please contact subscriptions@kwizzbit.com.

Quiz builder

Can I write my own quizzes?

Yes, the quiz builder is available to users subscribed to any package from Home+ to Elite.

When writing my own quizzes can I upload pictures, videos and audio clips?

Our quiz builder allows you to upload images in JPEG, PNG or GIF format.

Videos and audio clips are not currently supported.

Where can I find the quiz maker?

The quiz builder can be accessed from the menu on the right hand side of your account dashboard or from the My Kwizzes tile.

Can anyone play the quizzes I write?

No, they are private to your account in the My Kwizzes section of the dashboard.

Can I add quiz rounds together into an event?

Not currently but we’re working on it. We advise either playing one of the readymade quiz events from your account or add all your questions into the quiz maker.

Can I create as many quizzes as I want?

Absolutely, fill your boots!

I’m a player

What do I need to play?

All you need to play is any smart device with access to the internet like a smartphone, tablet or laptop.

Do I have to sign up to play KwizzBit?

No, you have the ability to play as a guest. However, we recommend signing up to KwizzBit as this will allow you to pick your own customised quiz name and access the national leaderboards.

Is there an app to download?

No, KwizzBit is a web-based application which means you just need access to your KwizzBit account to host and play.

I won a national quiz competition. How do I claim my prize?

If you’ve signed up for a Player Account, we’ll contact you via email. Check your junk in case it went in there. 

However, if you’ve played as a guest, we will contact the account holder to inform them and arrange for the prize to be sent out.

I played a quiz at a venue. Can I become a host?

Yes,by signing up for a Player Account you can upgrade to one of our host packages. 

Fancy a quiz?